#SocialCafe 6.35 Chat Transcript
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|Instagram Ingenuity #SocialCafe 6.35|#SocialCafe Twitter Events
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--------------- The Chat: ---------------
Welcome to the 30 min Twitter Chat!
I just got word from that something urgent has come up and he won't be joining us here at
The topic for tonight is Instagram Ingenuity 6.35 | Feel free to join in or catch the feed later :)
Q1 How often do you use Instagram?
A1 I use Instagram almost daily. I am working on using it more often and consistently.
Be sure to use to build your business relationships on Twitter
I don't use at all, now that my account was hacked! Sad, because it is my brand name!
That is just wrong! How did it get hacked (re: )
Away at a conference and paying attention to conf instead of email. Someone hacked , changed password, then email
Q2 Do you have plans to use Instagram more often? If not, what stands in the way?
The two emails were about a minute apart, so I couldn't even do a password reset in that amount of time, to cut them off
A2 Yes, I have plans to use Instagram more often. The tricky thing is working at the desk and ensuring that I use the mobile
That is horrible. Did you contact for them to fix it?
Yes, have contacted support more times than I can count. Sadly, the original account was set up by me
No support from even though I have original email address and password used to setup original acct
You know what else is sad? The hackers were connected to MY daughters (who were minors at the time) on MY account
I don't know why wouldn't care, especially with minors involved. I guess no concern for legal issues, either, eh?
Q3 What features of Instagram do you like? What needs improvement?
And, your brand is affected and doesn't even respond to your support tickets? Why even have a support mechanism?
A3 I like the clean format. I wish had hyperlinking, but I understand why they do not.
Q4 Any tips or strategies you care to share as we wrap up this discussion on Instagram?
A4 Based on not getting any support from for his hacked account, you need to take steps...
Wow - that was a mixed bag. Personally I love and use it frequently (but planned to use it more)
A4 I recommend using http://www.later.com
I am not paid to recommend them lol I think there is a free option
...but experience with is scary! People - beware! You could be hacked with no recourse!
A4 Step 1: Don't rely on articles that tell you how to get help from because used them & no response
A4 Step 2: Don't do anything that might require support because it is non-existent in case
A4 Step 3: Pick a really really complicated password that is as unhackable as possible for
A4 Step 4: Pick a really really complicated password that is as unhackable as possible for
A4 Step 4: Realize that being the original owner of the account, with all the original info doesn't matter to
A4 Step 5: Realize that having a brand name doesn't matter to - equal opportunity ignoring of support requests
Thanks, all, for joining us at - We will see you next week | same time, same place as we start our topic on Stories!
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